Editor's Note: The information in this story applies to offices and Associates in states in which eNeighborhoods (blue on the Vendor Breakdown Map) administers the LeadStreet system. Associates in other states should contact their region for information or support.
A new remax.com feature, Click-to-Call, allows remax.com visitors to connect with you while they're browsing your listings. You provide your contact information, set the times that you're "on call" and enjoy the benefits of a jump-start in building rapport with prospective customers.
Once you activate this feature through your LeadStreet account, a "Connect Now" button displays on your remax.com business card for all of your listings indicating that you're available for consultation. The button appears only during times you designate. Consumers simply hit the button, enter their phone number, the service calls you and you're chatting within seconds.
To activate this feature, log in to your LeadStreet account. From the Setup Menu, select "Click to Call Set-up." You can enter up to two phone numbers where you can be reached. Here you also can set your Click-to-Call schedule. Download the Click-to-Call How-To Guide. You also can visit the RE/MAX University Training Calendar to sign up for a Click-to-Call Webinar on May 29 or June 10. For additional support, contact ecare@remax.net.
Additional features of Click-to-CallPage Push – During a Click-to-Call conference, you can send URLs for additional listing information right to the consumer's computer by entering a code on your phone's keypad. You can push up to 10 different Web pages to the consumer.Call Summary – You can review up to a three-year summary of the calls that were initiated via the Click-to-Call service.Record of Contact – Once a Click-to-Call conference is complete, a new lead contact will generate automatically in your LeadStreet database, and no lead acceptance is required.
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